INTERVAL TIMER

Support
技术支持

Help with interval workouts, audio cues, purchases, and account-based free workout access.

For help, email 3613719357@qq.com. Please do not include passwords, full purchase receipts, payment-card details, or other sensitive information.

HIIT Timer - Timer workout Support

HIIT Timer - Timer workout is an interval-training timer operated by independent developer HaoZu Peng and offered outside mainland China.

Support email3613719357@qq.com
Typical response timeWithin 3–5 business days
App languageEnglish and Simplified Chinese

1. Start a workout

  1. Open the Train tab and choose or edit a workout plan.
  2. Set ready, work, recovery, sets-per-cycle, and cycle values.
  3. Tap Start workout. Use the pause, resume, sound, and skip controls during training.

2. Voice cues or background audio are not audible

3. Premium purchases

Open Settings and select Get Premium Pass. HIIT Timer - Timer workout offers a monthly auto-renewable subscription with a seven-day introductory trial for eligible customers and a lifetime non-consumable purchase. Prices and trial eligibility are shown by the App Store and may vary by storefront.

4. Restore a purchase

  1. Sign in to the device with the Apple Account that made the purchase.
  2. Open Settings → Get Premium Pass.
  3. Tap Restore Purchases and wait for the App Store response.

Billing, cancellation, refund eligibility, and purchase history are managed by Apple. You can review purchases at reportaproblem.apple.com.

5. Three free workouts

Customers without an active Premium entitlement receive three free workout starts per App Store account for this App. Reinstalling the App or changing devices does not reset this account-based allowance. When no free workouts remain, starting another workout opens the Premium page.

6. Workout plans or history

Workout plans, settings, exercise names, and workout history are stored locally on the device. Deleting the App can remove this local content. Use the clear-history control in Settings only when you intend to remove the records shown there.

7. Contact support

Operator: HaoZu Peng
Email:

To help us investigate, include the App version, iPhone model, iOS version, interface language, steps that reproduce the issue, and a screenshot if appropriate. Remove personal or payment information before sending.

HIIT Timer - Timer workout 技术支持

HIIT Timer - Timer workout 是一款间歇训练计时工具,由独立开发者 HaoZu Peng 运营,面向中国大陆以外的国家和地区提供。

支持邮箱3613719357@qq.com
通常回复时间3–5 个工作日内
软件语言英文和简体中文

1. 开始训练

  1. 打开“训练”页面,选择或编辑训练计划。
  2. 设置准备、发力、恢复、每循环组数和循环次数。
  3. 点击“开始训练”。训练期间可使用暂停、继续、声音和跳过按钮。

2. 听不到语音播报或后台声音

3. 高级通行证购买

打开“设置”并点击“获得高级通行证”。HIIT Timer - Timer workout 提供包含七天介绍性试用(仅限符合资格用户)的自动续订月度通行证,以及一次性购买的终身通行证。实际价格和试用资格由 App Store 显示,并可能因商店地区而不同。

4. 恢复购买

  1. 确认设备登录的是完成购买时使用的 Apple 账户。
  2. 打开“设置”→“获得高级通行证”。
  3. 点击“恢复购买”,等待 App Store 返回结果。

扣费、取消订阅、退款资格和购买记录由 Apple 管理。可前往 reportaproblem.apple.com 查看相关信息。

5. 三次免费训练

没有有效高级权益的用户,每个 App Store 账户可获得三次免费开始训练的机会。重新安装应用或更换设备不会重置该账户的免费次数。剩余次数为零后,再次开始训练会打开高级通行证页面。

6. 训练计划和历史记录

训练计划、设置、动作名称和训练历史保存在本机。删除应用可能会移除这些本地内容。只有确定需要删除记录时,才使用设置中的清除历史功能。

7. 联系技术支持

运营者:HaoZu Peng
邮箱:

为了便于排查,请在邮件中提供软件版本、iPhone 型号、iOS 版本、界面语言、复现步骤,以及必要时的截图。发送前请删除个人信息、支付信息或其他敏感内容。